Most items purchased from ebaggie.com are returnable within the return window, except those that are explicitly identified as not returnable

General Returns Policy

  1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on ebaggie.com.
  2. Return will be processed only if:
    • it is determined that the product was not damaged while in your possession;
    • the product is not different from what was shipped to you;
    • the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
  3. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. ebaggie.com shall not be liable in any manner for any misuse or usage of such information.
  4. Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.
  5. Products marked as “non-returnable” on the product detail page cannot be returned.
  6. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 10 days from the delivery of the product.

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on eBaggie.com receives the following guarantees:

  • full or partial refund if the item is not as described;

Full refunds are not available under the following circumstances:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside our control

Please contact us at [email protected] first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

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